Respond to every review — the right way
Great review responses aren't generic. Reviewdar uses proven frameworks like HEAR and Appreciate & Invite to generate responses that feel personal, address specific concerns, and turn critics into advocates.
Proven Approaches
Every response follows a framework that works
Reviewdar's AI doesn't just generate responses — it selects the right framework for each review type. A 1-star complaint about a billing issue needs a different approach than a lukewarm 3-star review about wait times.
HEAR Framework
Hear, Empathise, Apologise, Resolve. For negative reviews, the HEAR framework ensures you acknowledge the issue, show genuine understanding, and offer a concrete resolution path.
Appreciate & Invite
For positive reviews, thank the customer authentically, highlight what they enjoyed, and invite them back. Turn a happy customer into a loyal regular.
AI-Powered Personalisation
Every response references specific details from the review — the dish they loved, the staff member they praised, or the exact issue they experienced. Never generic, always personal.
Consistency at Scale
Every review deserves a thoughtful response
45% of consumers say they're more likely to visit a business that responds to negative reviews (ReviewTrackers consumer survey). But crafting individual responses takes time — especially when you're managing multiple locations.
Reviewdar generates framework-driven responses in seconds, not minutes. Your team reviews and personalises them before posting, ensuring quality without the time cost. Response templates let you save winning approaches and reuse them across your team.
Respond faster. Respond better.
AI-generated responses built on proven frameworks, personalised to every review. Your brand voice, consistent across every platform.
Free plan available without a card. Paid plans include a 14-day trial with billing details collected upfront. View pricing →